Return/Refund Policy

Returns

Preparation of your order can begin immediately after your order has been confirmed. We cannot accept cancellations once your order has been confirmed with the restaurant. Unfortunately, we are not able to accept returns of any fresh food items.

Please return any drinks, clothing, books, drinks or dry food and cupboard items in their original packaging within 28 days presenting your original receipt as proof of purchase from us.

 

Food Order Errors

If you receive food that is different from your receipt, we sincerely apologize. Please call us on 02072619221 as soon as you notice that there was an error in your order you may come to pick up the correct food item. For credit card payments, you will be refunded the sales price amount associated with the error and recharged for the new items price.

Your order will be a priority if you come to pick it up. In all cases, please return the food order in the original container(s) to our reception staff.

On the rare occasion that you do not receive food that is on your receipt, we will make it up to you. Please call us as soon as you notice that any food items were not received in your order. You may cancel the missed food before we prepare it without any question, and we will refund the amount to the original payment method.

 

Gift Vouchers

Ristorante La Barca Gift Vouchers are available for any amount and a personal message can be included. They are valid for two years and redeemable in the restaurant only.